Effective date: January 1, 2025
Website: carfyfethiye.com
Contact: book@carfyfethiye.com
1. Introduction
Welcome to CarFy Fethiye ("we", "us", or "our"), operating at carfyfethiye.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website and services. By using carfyfethiye.com, you agree to the terms of this Privacy Policy.
2. Data Controller
The data controller responsible for your personal information is CarFy Fethiye. For all privacy-related inquiries, please contact us at: book@carfyfethiye.com
3. Personal Data We Collect
We may collect and process the following types of personal data:
- Identity data: Name, surname
- Contact data: Email address, phone number
- Booking data: Pickup/return location, rental dates, car preferences, flight number
- Payment data: Partial card details processed securely by our payment partners (we do not store full card numbers)
- Technical data: IP address, browser type and version, time zone, browser plugin types, operating system, device type
- Usage data: Information about how you use our website, including pages visited, time spent, links clicked
- Marketing data: Preferences for receiving marketing communications from us (only with your explicit consent)
4. How We Collect Your Data
We collect data through the following means:
- Direct interactions: When you fill in a booking form, contact us by email, or subscribe to our newsletter
- Automated technologies: As you interact with our website, we may automatically collect technical and usage data using cookies, server logs, and similar tracking technologies
- Third parties: We may receive data from analytics providers (such as Yandex Metrika), booking widget partners, and advertising networks
5. How We Use Your Data
We use your personal data for the following purposes:
- To process your car rental booking and provide related services
- To communicate with you about your booking, including confirmations, reminders, and updates
- To respond to your inquiries and provide customer support
- To improve our website, services, and user experience
- To send marketing communications where you have consented to receive them
- To comply with legal obligations and prevent fraud
- To perform analytics and measure website performance
6. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance: Processing necessary to perform a contract with you (i.e., your car rental booking)
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
- Consent: Where you have given explicit consent, such as for marketing communications or cookies
- Legal obligation: Where processing is required to comply with a legal requirement
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on carfyfethiye.com. Cookies are small files placed on your device. We use:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: To understand how visitors use our website (e.g., Yandex Metrika)
- Functional cookies: To remember your preferences and settings
- Marketing cookies: To show relevant advertisements (only with your consent)
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
8. Data Sharing and Third Parties
We may share your personal data with:
- Car rental partners: Local rental companies at Dalaman Airport who fulfil your booking
- Payment processors: Secure payment providers who process your card transactions
- Analytics providers: Yandex Metrika and similar services that help us understand website usage
- IT service providers: Hosting, email, and technical support providers who assist in operating this website
- Legal authorities: Where required by law or to protect our legal rights
We do not sell your personal data to third parties.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including Turkey. We ensure that any such transfers are subject to appropriate safeguards, such as standard contractual clauses or equivalent protection mechanisms.
10. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
- Booking data: Up to 3 years after the rental end date
- Communication records: Up to 2 years
- Technical/analytics data: Up to 2 years
- Financial records: As required by applicable tax law (typically 5-7 years)
11. Your Rights
Under applicable data protection laws (including GDPR), you have the following rights:
- Access: The right to request a copy of the personal data we hold about you
- Rectification: The right to request correction of inaccurate personal data
- Erasure: The right to request deletion of your personal data ("right to be forgotten")
- Restriction: The right to request restriction of processing of your personal data
- Portability: The right to receive your data in a structured, commonly used format
- Objection: The right to object to certain types of processing
- Withdraw consent: The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at book@carfyfethiye.com. We will respond within 30 days.
12. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the effective date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of carfyfethiye.com after changes constitutes your acceptance of the updated policy.
Last updated: January 1, 2025
Contact: book@carfyfethiye.com
